Appointment Policy

Be Considerate.

Every patient is equally important to us here at Queen City Physical Therapy, and we want to treat you with exceptional care and devotion.

In order to provide this quality of service, we ask that you please arrive 10-15 minutes before your scheduled appointment. This allows for optimal treatment time and enables each patient to receive the quality care he or she deserves.

In the event that you are unable to keep your scheduled appointment, please call us at least 24 hours prior to your designated appointment time in order to reschedule your missed appointment.

*If you do not call to reschedule prior to your appointment time/do not show up to your scheduled appointment you may charged a no call/no show fee.*

We want to build a lasting relationship with you. We don’t want to bill you! Appointment availability is limited, so please be considerate to our staff and other patients and call ahead.